be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000
holds a completed Financial Degree and Saipa Internship completed. Work independently and handle the holds a completed Financial Degree and Saipa Internship completed. Work independently and handle the
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
Area (Pretoria).
This is a 12-month YES Internship programme.
The salary is R7500,00.
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
a fast-paced high call centre environment. Duties: Make outbound calls/inbound calls to engage with existing application as unsuccessful For any enquiries, please call 012 346 1950 R15 000 pm plus commission