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Call Centre Job At Mbd Jobs in Johannesburg

Jobs 1-10 of 29

Call Centre Agent

Sandton  Market related

further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring Applying customer service/care principles to all calls

Working with People

Ability to learn grasp information

Minimum 1-year previous call center experience (Preferred)

Excellent listening


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Outbound Call Centre Agent

Johannesburg  Monthly

*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*

Make a family’s that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working


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Call Centre Manager

Johannesburg  Monthly

  • 5 Years management experience in a Call Centre environment.
  • Computer Literacy (MS Office & complaints handling.
  • Knowledge of Call Centre Management systems.
  • Very good writing relationship with each individual who is part of the call centre structure.
  • Document performance agreements
  • Conduct remote live listens of at least 3-5 calls per week per CLO area.
  • Conduct monthly performance and open order report.

  • CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING:

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    Call Centre Agents

     FreerecruitCentral Johannesburg

    Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .


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    Call Centre Operations Manager

     Pg GroupBedfordview

    Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide


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    Call Centre Coordinator - Customer Service

    Johannesburg  R18 000 - R25 000 (dep on exp)

    from customers, assisting with complex service calls, technician support, queries around parts.

  • Monitoring in stressful situations
  • Report on monthly call for clients via excel spreadsheets
  • Improve and communicate with technicians regarding repeat calls.
  • Follow up on incomplete jobs ( ie where environment
  • Skills:
    • Call centre or customer service experience -2 years plus
    • Computer advantageous)
    • Working in a service department or call centre would be advantageous


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    Call Centre Operations Manager Bedfordview

     Pg GroupBedfordview

    Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide


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    Senior Contact Centre Agents

     FreerecruitCentral Johannesburg

    Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage


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    Centre Manager Rosebank

     Outside CapitalJohannesburg

    The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage


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    Communication Centre: Support Manager - Rosebank

     Outside CapitalJohannesburg

    The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage


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    Average Annual Salary

    for Call Centre Job At Mbd jobs in Johannesburg
    R 201,000

    No. of Jobs added in the last week

    for this search.
    4