Development team. You must have Matric/Grade 12, IT related Certifications, experience in a similar role including including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. documenting / tracking system (JIRA). REQUIREMENTS: Matric / Grade 12 Certificate. A tertiary education, especially Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting / tracking
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD requirements: Matric is essential with a post-matric qualification beneficial Relevant working experience of at
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD requirements: Matric is essential with a post-matric qualification beneficial Relevant working experience of at
to users Escalate calls Provide feedback on calls logged Matric Previous experience in a similar role
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates pre-determined parameters Requirements and skills Proven experience as a help desk technician or other customer support Information Technology At least 2 years of work experience with minimum 6 months of relevant exposure Excellent
with tertiary qualifications Proven working experience as a solutions specialist / product owner / project hands-on experience in software development, CRM applications and web technologies advantageous Call centre/contact centre/contact centre experience is a bonus Problem solving skills Excellent client-facing, written Please apply if you Have a min 3 years working experience as a solutions specialist / product owner / project analyst in the IT sector Have demonstrated experience working under pressure, handling difficult situations
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an A or N/MCSE Service Qualifications. You also need 3 years' work experience delivering End User Computing Support Services in Win10/Office 365, AD & GPO and proven experience supporting Printer Support – MFP Fleet and consumables ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and
is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility management. 2 years' Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential Essential. FIDIC, NEC3, JBCC and GCC2010 Contract experience – advantageous. Construction Site safety. Proficient
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets Qualifications Matric Degree in IT, Business or Commerce Experience: Minimum 10 years' experience in running
Services
What will
KPI’s to ensure quality delivery. Experience: