looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained service focused EDUCATIONAL REQUIREMENTS: Matric Post matric qualification (Diploma / Degree) – advantage
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained service focused EDUCATIONAL REQUIREMENTS: Matric Post matric qualification (Diploma / Degree) – advantage
& Qualifications • Matric • Minimum of 2 years relevant Sales Call Centre experience • Health &
Processing of New Business: No case is to be captured without a full pack of compliance being fully completed the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
Processing of New Business: No case is to be captured without a full pack of compliance being fully completed the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant details
Communicating with customers, making outbound calls to potential customers, and following up on leads leads. Closing sales and achieving sales targets Matric. Valid drivers licence Min 2 years experience selling ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
Communicating with customers, making outbound calls to potential customers, and following up on leads leads. Closing sales and achieving sales targets Matric. Valid drivers licence Min 2 years experience selling ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
Strong communication skills Ability to do cold calling Site Assesments General Admin duties Request costing (Teams, Word, Excell, Powerpoint presentations, etc) Matric Valid drivers licence Afrikaans (home or second
Strong communication skills Ability to do cold calling Site Assesments General Admin duties Request costing (Teams, Word, Excell, Powerpoint presentations, etc) Matric Valid drivers licence Afrikaans (home or second
breadth Ensure exceptional customer experience Matric with mathematics, a sales and marketing tertiary and projects Established habit of working smart without close supervision, with a “Service Orientated”