Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for personality to work with technicians, admin team, sales team and customers. Must have the ability to work
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for personality to work with technicians, admin team, sales team and customers. Must have the ability to work
tasks related to the online shop, including daily sales reporting, checking orders, and managing the online implement strategies to ensure profitability and meet sales targets. • Work with the marketing team to drive and measure site performance, report on product sales etc.) • Customer service - daily communication with