Call Centre Supervisor Jobs in Gauteng
- South Africa (11)
- Pretoria (4)
- Faerie Glen (3)
- Gauteng (2)
- Johannesburg (2)
Customer service / support
- Permanent
- Last 7 days (5)
Centre Manager Rosebank
Outside Capital
Johannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
share this job on whatsappCommunication Centre: Support Manager - Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence
Parts & Accessory Technical Support Consultant- Parts Distribution Centre Market Related
Haval Motors South AfricaSouth Africa
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Customer Care Agent Wynberg
Keith Ho BetxchangeSouth Africa
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
Customer Care Agent - Ho
Keith Ho BetxchangeSouth Africa
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
Consultant Office Faerie Glen
Bestmed Medical SchemeFaerie Glen
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
Customer Service Agent
Insphired Recruitment SolutionsSouth Africa
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
Customer Service Agent Roodeport
Insphired Recruitment SolutionsSouth Africa
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
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