users when required Support system audits Planning: Assist user departments in designing system requirement/proposal to document requirements in appropriate format Assist with identification and management of risk Knowledge
operational quality for assigned applications. Assisting the infrastructure lead with operational challenges KPIs and proposing measures to enhance quality. Assisting in post-incident analysis and resolution for major
day – Main Accountabilities - Business Analyst: Assisting with business cases. Eliciting, analysing, organizing once functionality has been released, which will assist the customer in assessing the system and understanding time the Business Analyst would be required to assist with customer presentations/demo for pre-sales time the Business Analyst would be required to assist with RFI or RFP document gathering. Interact with
skills:
/ Functional skills: Technical understanding to assist with problem resolution Understanding of operations