Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
advantageous. (b) Agile working approach essential (c) Technical Data Analysis Profiling experience is essential advantageous. (b) Agile working approach essential (c) Technical Data Analysis Profiling experience is essential
advantageous. (b) Agile working approach essential (c) Technical Data Analysis Profiling experience is essential advantageous. (b) Agile working approach essential (c) Technical Data Analysis Profiling experience is essential
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
Scanners for all users. - Identify problems; log calls with Service Desk and escalate matters to senior
Responsibilities: Reach out to clients through outbound calls. Assess clients' needs and offer relevant service
Responsibilities: Reach out to clients through outbound calls. Assess clients' needs and offer relevant service