(Incident, Change and Problem management) o Plan and execute maintenance tasks (change management) o Plan infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets · Any additional
(Incident, Change and Problem management) · Plan and execute maintenance tasks (change management) · Plan infrastructure lifecycle tasks (technical lifecycle, change management) · Resolve incident tickets · Analyze and
(Incident, Change and Problem management) o Plan and execute maintenance tasks (change management) o Plan infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets · Any additional
(Incident, Change and Problem management) o Plan and execute maintenance tasks (change management) o Plan infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets o Analyse and
Support - operations and administration) · Change Management (CM) · IT Service Management (ITSM) · Release resolving requests for incident management, change management and problem management and ITIL support processes
standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification
experience with · incident management, · change management and · problem management ADVANTAGEOUS SKILLS
of ITIL and ITSM such as Problem-Incident-Change Management processes Basic knowledge of ITSM Suite Deep
Experience with ITIL processes (Incident, Change and Problem management) · Experience in provider steering ·
Experience with ITIL processes (Incident, Change and Problem management) · Experience in provider steering ·