Design and evaluate the client experience across various touchpoints in client operations with a focus focus on enhancing client junctions, communication and improving their new business, servicing and claim applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer insurance industry Previous experience in working with client and/or intermediary service providers. Numeracy
Design and evaluate the client experience across various touchpoints in client operations with a focus focus on enhancing client junctions, communication and improving their new business, servicing and claim applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer insurance industry Previous experience in working with client and/or intermediary service providers. Numeracy
the system Process membership amendments, i.e. client information, continuations Respond to customer accuracy Ability to manage the pressure of difficult clients - always remain calm, friendly, courteous, polite and responsibility of daily interaction with all clients Ability to work within an established team Excellent literate – Intermediate MS Office necessary Market Related
Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker Keep brokers up to date with changes and handle related queries Share information with customers to build record of confidence dealing/explaining products to clients/brokers Sound computer skills - Microsoft Office work in a team with minimal supervision Market Related
Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker Keep brokers up to date with changes and handle related queries Share information with customers to build record of confidence dealing/explaining products to clients/brokers Sound computer skills - Microsoft Office work in a team with minimal supervision Market Related
Our prestige client is a well-funded startup simplifying US sales tax compliance for global businesses 000 clients, including Fortune 500 companies. Role and responsibilities: You will ensure clients’ adherence reconciliation processes. Client Support: Provide strategic guidance and support to clients on compliance issues Bachelor’s degree in finance, Business, Law, or a related field. Excellent Communication Skills: Demonstrated
the system Process membership amendments, i.e. client information, continuations Respond to customer accuracy Ability to manage the pressure of difficult clients - always remain calm, friendly, courteous, polite and responsibility of daily interaction with all clients Ability to work within an established team Excellent literate – Intermediate MS Office necessary Market Related
warm and professional welcome for all members, clients, and guests across the group of companies. Address Resolution: Address and resolve any challenges or issues related to the welcome desk operations promptly and professionally Matric and a post graduate degree or diploma relating to a commercial or managerial qualification. (Please
technicians, and customers regarding warranty-related issues, claim status updates, and resolution of compliance with warranty policies
technicians, and customers regarding warranty-related issues, claim status updates, and resolution of Ensure compliance with warranty policies Excellent client service Please note only candidates with the required