These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong abilities, and a passion for delivering exceptional customer service.
Responsibilities:
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
RESPONSIBILITIES:
experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity