The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
case of discrepancies Inbound and Outbound communication with our customers, local suppliers and within escalating customer complaints across several communication channels Facilitating customer request via various through and efficient, prompt and friendly communication in order to maintain excellent customer relationships relationships Record any complaint via CAPA tool Communication (Internal /External) with customers, DC, Internal with Oracle experience Good verbal and written communication skills Customer focused and able to build relations
case of discrepancies Inbound and Outbound communication with our customers, local suppliers and within escalating customer complaints across several communication channels Facilitating customer request via various through and efficient, prompt and friendly communication in order to maintain excellent customer relationships relationships Record any complaint via CAPA tool Communication (Internal /External) with customers, DC, Internal with Oracle experience Good verbal and written communication skills Customer focused and able to build relations
booking of collections and deliveries ● Good communication skills ● Excellent people skills ● Excellent telephonic skills ● Excellent written and oral communication skills The post Switchboard Operator appeared
PDP Good communication skills, Knowledge and Skills required: Customer service and communications skills solving & decision making, Customer Services, Communication, Confidence, Assertiveness; Analytical Thinking; application unsuccessful should you not receive communication within 2 weeks from the closing date. Kindly
Communicating with Impact
Customer service orientation
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
requirements: Grade 12 or equivalent, Good communication skills and be task orientated. 1 Year experience