interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable weekly processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Call Center staff Needed At least one year call centre experience Ability to handle high volume work Generous basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit.co.za
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities learnership opportunity.
Responsibilities:
refund claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates investigation a bonus 5 years in a customer service contact center environment Strong analytical, investigation according to established protocols and guidelines Contact customers who display high refund claims rates
refund claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates bonus
on-site role for a Call Center Agent located in Randburg (Johannesburg). The Call Center Agent will be responsible and multitasking abilities Experience in a call center or customer service role is a plus
Keep records of all conversations in the call center database. Database Management: Manage and update Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving supervisory or team lead role. Familiarity with call center metrics and key performance indicators. R10 000
Keep records of all conversations in the call center database. Database Management: Manage and update Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving supervisory or team lead role. Familiarity with call center metrics and key performance indicators. R10 000