Manage the Benefits Investigation and claims processing function, ensuring the provision of professional benefits, manage issues associated with claims and benefit administration BASIC JOB DESCRIPTION Manage internal (Benefits Committee (BC), Medical Panel (MP), Management Benefits Committee (MBC)) and take decisions decisions based on formal documentation. Project Management •Participate in the Fund’s overall projects as required strategic management of the section •Contribute ideas for improved service delivery at Management meetings
platforms and proactive member communication and contact to enhance service, access to information and advice websites, self-service apps, consultants and call centre • Identify emerging member needs and trends, taking against quality control measures • Stakeholder management • Engage with all members and key stakeholder develop and maintain a wide-range of external contacts in order to obtain/exchange information, identify Degree in marketing, communications, business management, or in a related field preferred. • Customer