relations as well as maintain high levels of customer service. · Drive efficiencies · To monitor inefficiencies PowerPoint) • Pharmacy processes and legislation. • Service excellence and customer principles. • Structure contact centre operating procedures. • Customer service experience. • Call Management Systems. • Understanding contact centre operating principles. • Customer service experience. • Pharmaceutical exposure(Advantage)
relations as well as maintain high levels of customer service. · Drive efficiencies · To monitor inefficiencies PowerPoint) • Pharmacy processes and legislation. • Service excellence and customer principles. • Structure contact centre operating procedures. • Customer service experience. • Call Management Systems. • Understanding contact centre operating principles. • Customer service experience. • Pharmaceutical exposure(Advantage)