Inform the customer immediately if there are any delivery delays Handle and document all queries and customer reports Act on all non-deliveries regarding NDD's and ensure out on delivery Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG Manage the POD process, report branches daily Open a handover register and ensure the driver sign's for each POD Ensure customer satisfaction
Inform the customer immediately if there are any delivery delays Handle and document all queries and customer reports Act on all non-deliveries regarding NDD's and ensure out on delivery Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG Manage the POD process, report branches daily Open a handover register and ensure the driver sign's for each POD Ensure customer satisfaction
processes. Must be familiar with waybills Must have drivers liecence code 8 General Admin duties including
implemented.
o Improve quality, productivity, and delivery in all relevant departments.
o Support internal