the telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent monitoring performance metrics for the NOC, Field Operations and Power Sections Set performance targets, measure yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance management system (hard soft copy) for the NOC and Operations team. Must have technical / professional qualifications years' experience in contractor's supervision in operations. At least 5 years in contractor and vendor management
looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: all aspects of the customer service center's operations, including staffing, resource allocation, and and workflow management. Develop and implement operational policies, procedures, and performance standards performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
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working environment. Key Roles and Responsibilities: Operates and maintains the overall IT infrastructure of business unit to ensure stability, integrity, and operation efficiency Monitors, maintains, supports and optimises overall IT and Operations standard compliance Ability to develop and maintain the operation framework, including prepare structured, and relevant communications to operations leaders Ability to work in a fast paced and deadline strong ability to analyse, design and improve operations processes Works on problems of diverse scope
Information • Produce all month end management and operational dashboards. • Provide Management information information to enable users to proactively manage operational performance and measurement results. • Help co-create continuously and self –measure. • Move from operational chasing to more strategic value add responsibilities enable a sustainable practice management and operations process for Adviceworx. Competencies • Previous environment required. • Ability to function at an operational level and work well within a team. • Good technical
organisation's providers to ensure functional and operational fire and BMS systems for the entire premises identifying market trends and industry best practices, operational oversight, stakeholder engagement, compliance
experienced SOC Analyst Level 2 to join their Security Operations Center (SOC) team. The SOC Analyst Level 2 will teams as needed. Develop and maintain standard operating procedures (SOPs) and response playbooks for common experience. 2-4 years of experience in a security operations role, preferably in a SOC environment. Strong intelligence, incident response, and security operations. Experience with SIEM platforms such as Darktrace
(Beneficial).