right interface and structure which will suit the customer journey best. The aim is to make the online ecommerce etc.) • Customer service - daily communication with customers to answer and resolve customer queries • Customer Relationship Management - build retention and acquisition strategies to build customer database database and segment customer communication. • Work closely with web development and technical teams to improvements. • Customer User Journey Development and assessment - be able to monitor and build customer journeys
solutions for customers. Able to take a lead role for a product/component in customer support. Must have systems architectures. Translate business and customer requirements into architectural specifications Pricing, Advanced Supply Chain Planning . Excellent customer focus and communication with strong organisational to plan and execute daily work activities for customers and internal management while working remotely
solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of FI Identify gaps, issues Ability to understand business processes from a customer perspective Must be results oriented ESSENTIAL
Server support • Use helpdesk system • Ensure customer satisfaction • Standby & after-hours support
available at our Centurion offices or at our valued customers' premises; please note that remote work arrangements Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal
solutions; identify, interpret, validate, and document customer requirements. Facilitate workshops to collect modifications to satisfy clients' needs. Design, customize, configure, and testing of SAP modules Identify projects Understanding accounting business processes/customer processes Results orientated. ESSENTIAL SKILLS:
goals, while honouring constraints imposed by customers, strategic objectives, or external real-world
HANA Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic
Willing to deal with customers. In most cases they will be foreign customers and language barriers might
implementation. Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic Analysis or similar experience of which 6 must be on custom developed solutions. Java & AWS Project experience