*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
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joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and
and dedicated individual with excellent customer service, organizational, sales and communication skills
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
The incumbent will manage and support the Call Centre Agents in achieving required input and output standards client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
looking for a highly skilled and stable Customer Care Officer (Product Genius) for a well-established experience
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and Previous experience in a Customer Service department and/or a call centre (distinct advantage). Excellent