Temporary Position Matric Must have 3 - 5 years experience Sea/Air - Imports / Exports knowledge
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against against the SARS Edi released entry, received via Customs Response by MSC. When the SARS Edi entry is stop/detain
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against against the SARS Edi released entry, received via Customs Response by MSC. When the SARS Edi entry is stop/detain
basis with no findings to date • Liaise with Customers – Stock replenishments, Stock queries • Attend quality stock, stock disputes • Handle release from customs through to completion and delivery of transport procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
basis with no findings to date • Liaise with Customers – Stock replenishments, Stock queries • Attend quality stock, stock disputes • Handle release from customs through to completion and delivery of transport procedures • Communicate with all clearing agents and customers, regarding pallet holdings and agreements transportation costing tracker • Work with clearing agent's documents • Take containers off hold on the system
make calls to existing customers and to generate sales of parts; receive calls from customers and technicians
make calls to existing customers and to generate sales of parts; receive calls from customers and technicians
sets and stock from customer, airport and / or couriers when required. Perform “On Call & Shift” duties documentation to accompany loan sets to / from customer. Usages from loan sets to be accurately recorded with the accurate recording of bookings from customers when required. Assist with any general duties to be able to work after hours, night shift, on call and for stock takes – not negotiable. Preference ethic & team player. Ability to prioritise. Customer and service orientated.
sets and stock from customer, airport and / or couriers when required. Perform “On Call & Shift” duties documentation to accompany loan sets to / from customer. Usages from loan sets to be accurately recorded with the accurate recording of bookings from customers when required. Assist with any general duties to be able to work after hours, night shift, on call and for stock takes – not negotiable. Preference ethic & team player. Ability to prioritise. Customer and service orientated.