IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls) infrastructure (1st line support). - Offer customer training. - Provide customers with regular feedback on their
JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure