but are not limited to: Compiling of prospective customer lists for use of sales leads by using various territory to call on regular and prospective customers to secure orders Present presentations of company’s company’s products and services to customers Attend to customer concerns that are routine and refer more proposals to potential customers Evaluating customer needs Educating customers on products and services competitor activities Maintain good relationships with customers Conduct market and industry research Negotiating
to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within Centre environment dealing with international customers. Valid driver's license and own transport. Ability
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
updates New connection implementations POIL's Direct customer connects DR Testing Always up monitoring, switchover