claims Recoveries and third-party approaches Consultant: Mellissa Rambally - Dante Personnel Johannesburg
claims Recoveries and third-party approaches Consultant: Mellissa Rambally - Dante Personnel Johannesburg
Assess the creditworthiness of new and existing customers, determine appropriate credit limits, and establish and identify potential risks. • Customer Communication: Manage customer inquiries and disputes related Collaboration: Collaborate with sales teams to resolve customer issues affecting collections and maintain a strong churn, working closely with the marketing and customer retention teams. • Churn Reporting: Generate regular external and internal stakeholders, including customers, credit reporting agencies, and auditors. • Cross-functional
Invoicing customers and sending out statements to Customers Following up on payments from customers Submission
company that is driven by the needs of all their customers, by opportunities to build relationships, and team Full debtors' function Receive & process customer credit limit reviews as per procedure Manage the hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate
g is accurate and sent to customers timeously Ensure all overdue customers are being managed and are commission and interest calculated and invoiced to customers Ensure weekly and monthly invoicing is accurate
outbound calls professionally. Providing excellent customer service during collections processes. Recommending
Duties on monthly basis may include 1 Capture customer invoices with the appropriate vat treatment. 2
hand. Process debtors journals daily, posting customer receipts, adjustments, and write-offs accurately