To provide face to face service to customers / members that visit the clients offices and to deliver service level agreements to ensure the required customer focus standards are delivered Client service delivery swift resolution of queries and provide required customer service Provide specific, factual and correct relationships with customers and relevant stakeholders are successfully achieved Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buyin Generic Objectives Specific
To provide face to face service to customers / members that visit the clients offices and to deliver service level agreements to ensure the required customer focus standards are delivered Client service delivery swift resolution of queries and provide required customer service Provide specific, factual and correct relationships with customers and relevant stakeholders are successfully achieved Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buyin Generic Objectives Specific
relationships with customers and relevant stakeholders are successfully achieved · Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Position Specific Outputs improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself