Manager assists the Operations Manager to make careful considerations of all aspects in the business unit maximum
Customer Service:
Key Skills
Manager assists the Operations Manager to make careful considerations of all aspects in the business unit their duties to the maximum Customer Service: Must possess strong customer service and communication skills in customer service Assist customers with enquiries and complaints Continuously satisfy customer needs
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
as required
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences. Collaborate with the Store Manager staff to ensure a high level of performance and customer satisfaction. Foster a positive and professional well as local regulations. Assist in handling customer inquiries and resolving any issues or complaints
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
performing as required Customer service – train customer service staff; assist customers; attract clientele