Provide Network and Telephone Support
Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision. It marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager's roadmap. Gather, manage, and prioritize market/customer requirements and the matching product unique selling selling points (USPs) Act as the customer advocate articulating the user's and/or buyer's needs Works marketing, and support to ensure business case and customer satisfaction goals are met Has technical product
requirements and provide appropriate solutions. Manage customer relations to ensure satisfaction and retention and make decisions decisively. Demonstrate genuine care for individuals and foster team development. Adapt
to customers. Perform troubleshooting and solutions to customers Produce simulations of customer-reported departments to resolve on-site customer issues. Technical Product Support Resolve customer product/system issues Relevant Electronic Engineering degree. Experience in Customer Support Experience with Broadcast & Playout
Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision. It marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager's roadmap. Gather, manage, and prioritize market/customer requirements and the matching product unique selling selling points (USPs). Act as the customer advocate articulating the user's and/or buyer's needs. Works marketing, and support to ensure business case and customer satisfaction goals are met. Has technical product
Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision. It marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager's roadmap. Gather, manage, and prioritize market/customer requirements and the matching product unique selling selling points (USPs). Act as the customer advocate articulating the user's and/or buyer's needs. Works marketing, and support to ensure business case and customer satisfaction goals are met. Has technical product
marketing, and sales, to deliver value to our customers through high-quality product features and enhancements enhancements. The ideal candidate is someone deeply customer-focused, with a strong understanding of Agile development team and stakeholders, including customers, business managers, and the Product Manager, to understood. Market and Customer Research: Conduct continuous market and customer research to stay informed informed about customer needs, market trends, and the competitive landscape. Performance Monitoring: Track
trainings, as well as finance solutions to our customers.
What's on offer
Competitive
new and existing customers. Duties may include (but not limited to); identifying customer by following up
and expanding on relationships with existing customers.
The ideal candidate would be target
hardware sales experience in IT/ICT industry
Customer centric
Proven sales track record
and the ability to communicate effectively with customers and internal teams.
Responsibilities:
1 Acrobat.
3. Customer Support and Communication:
specification, scheduling, execution, reporting, and customer liaison. Responsibilities Extract requirements test plan. Review Acceptance Test Procedures with customer representatives. Schedule and coordinate Acceptance Tests. Produce Acceptance Reports. Liaise with customers during test conduct. Report problems (bugs/deviation reporting to customers during configuration control meetings. Attend meetings with customers. Grade 12 or be applied. Training skills to participate in customer training on the application's use. Proficiency