a similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus respect of customer service & excellence & complete customer satisfaction Excellent customer service specifically in respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority remains successful. The Customer Service Officer must respond immediately to customer questions and complaints delivery schedule is essential to this position. The Customer Service Officer will report directly to Transport
a similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus respect of customer service & excellence & complete customer satisfaction Excellent customer service specifically in respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority remains successful. The Customer Service Officer must respond immediately to customer questions and complaints delivery schedule is essential to this position. The Customer Service Officer will report directly to Transport
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
Fitter activity to relevant staff member(s) and customers; dispatching of Tyre Fitters to attend to tyre tyre fittings and repairs.
Fitter activity to relevant staff member(s) and customers; dispatching of Tyre Fitters to attend to tyre tyre fittings and repairs. Facilitating customer calls, complaints and queries; ensure it is followed through through and communicate process/ result to customers. Plan & arrange for machines to come to the workshop out; ensure timeous feedback / communication to customers. Assisting product parts manager to keep to the quotations, submitting, following up with the customers and to follow up on order numbers. Resolve creditors
Fitter activity to relevant staff member(s) and customers; dispatching of Tyre Fitters to attend to tyre tyre fittings and repairs. Facilitating customer calls, complaints and queries; ensure it is followed through through and communicate process/ result to customers. Plan & arrange for machines to come to the workshop out; ensure timeous feedback / communication to customers. Assisting product parts manager to keep to the quotations, submitting, following up with the customers and to follow up on order numbers. Resolve creditors
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record
telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone meet key contact centre performance goals for customer satisfaction, productivity and key performance