Customer Care Mtn Or Vodacom Consultant Jobs in Brackenfell, Western Cape
- Brackenfell (2)
Customer service / support
Brackenfell, South Africa
O'brien Recruitment
Brackenfell
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display experience in fraud investigation a bonus 5 years in a customer service contact center environment Strong analytical conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor Monitor and identify trends in refund claims at a customer level or store level Work with the organizations
share this job on whatsappFraud/claim With Online Purchases
Brackenfell
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display fraud investigation a bonus
Responsibilities:
- Conduct investigations into customer refund claims to identify those that may be fraudulent
- Liaise refunds
- Analyze refund data and make decisions on customer classifications based on data provided
- Monitor
Share on Facebook
Share on Twitter
Share on Linkedin