Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Develop new production software Interface with customers daily to resolve issues Design, code, test, debug COMPETENCIES REQUIRED FOR THE POSITION: Strong customer facing and technical resolution skills Able to project management and analysis skills Team and customer service oriented Write and maintain documentation documentation, instruction, and procedure guides Work with customer(s) to correct errors and debug software and systems
A company develops digital platforms and services for the global automotive industry is looking for a develop, and implement cloud solutions using Azure services. Contribute to the implementation of our GitOps cloud applications. Stay up to date with Azure services and best practices. Perform operations of the of enabling TAM services/applications to be developed, tested, and deployed for customer functions securely solutions for the software architecture as well as for services that are native or based on Kubernetes. You will
role in daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests Responsibilities: Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests product team, external providers, vendors, and customers. Essential Skills Requirements: Experience with providers (Microsoft Azure, Amazon Web Services, Google Cloud Services). Experience with Scripting (Powershell
release activities Production support & hyper-care after production deployments 2nd and 3rd level support
and Maintenance tickets within defined SLA's (Service Level Agreements). IT Degree and / or relevant HANA Take consultative approach to challenge customers' requested solution design, should a better alternative colleagues/users. Willingness to engage with foreign customers and be sensitive to possible language barriers
virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery high-performance virtual desktops and apps. Our service delivery is for all company processes within the C# and .Net. Deploying secure Azure Application services, private endpoints etc Relational databases, preferably Cloud computing technologies. Azure Kubernetes Services and Docker. Understanding of MEAN STACK (MongoDB and cloud providers (Microsoft Azure, Amazon Web Services). Microsoft W365. Experience in operation, maintenance
and Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting diagnostics Take consultative approach to challenge customers' requested solution design, should a better alternative with the team Willingness to engage with foreign customers and be sensitive to possible language barriers required Solution and results orientated with strong customer focus Understand situational awareness and holistic
vendor liaison, setup & access. Develop customization and single new CICS region (validation) Develop old environment to new environment Production customization and single new region (validation) Production training 6 years of experience in CICS Meetings, customization, support, testing, debugging, go-live Hands-on
product team, external providers, vendors, and customers. Essential Skills Requirements: Advanced proficiency providers (Microsoft Azure, Amazon Web Services, Google Cloud Services). Experience with monitoring solutions