Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
Innovators Thrive.
We are seeking a Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls) infrastructure (1st line support). - Offer customer training. - Provide customers with regular feedback on their
are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
-
repairs on damaged and repairable hardware.
Management of Multifunctional Devices and Scanners
-
to senior Lead:
Business Support.
- Manage replacement of consumables in the region.
Provide
support of telephone infrastructure.
Asset Management
- Undertake audits of hardware and software
JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure and repairs on damaged and repairable hardware. Management of Multifunctional Devices and Scanners - Establish escalate matters to senior Lead: Business Support. - Manage replacement of consumables in the region. Provide line support of telephone infrastructure. Asset Management - Undertake audits of hardware and software assets
considered at this stage Deal effectively with customer queries and complaints Communicate personally shoppers and clients Provide feedback to Centre Management with regards to suggestions, complaints and compliments Good communication 6 - 12 months Face to face customer experience Presentable Salary : R40 per hour ONLY
notes & customs entries are processed on time. Customs clearing import ships. Managing of rebate materials
/>Matric
Certification in Customs Clearing & Forwarding
Logistics Diploma
entries for 470.03
Must have knowledge of Customs & Excise Act
Must have working knowledge/
Heading Determination
Processing of VOC's, Customs Refunds & Acquittals
Check accuracy of
Inspector, State Vet and NRCS Releases
Handle all Customs, SAPS and Borders police Stops until it is Released
seeking dedicated individuals to join our team as Customer Care
Representatives. If you possess excellent
Position Overview:
As a Customer Care Representative, you will play a crucial role primary
responsibility will be to ensure exceptional customer service through effective communication, technical
globally They have thousands of products for their customers and focus on finding the best shipping solutions covers 700 locations in 130 countries As their new Customer Service Controller Air Imports, here's what you'll with internal and external requirements including Customs, attending to plant inspector, Port Health and will need: A minimum of 4 years experience as a Customer Service Controller from the Air Imports industry
and technologies