Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Onsite)on Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint, Rest, SOAP
and automate human behaviour. Use research and insight to drive cultural change within the organisation meet business objectives. Interpret and analyse data from multiple sources, providing key analytics.
for understanding client requirements, collecting data, delivering analysis and problem resolution. Embed including agile. Strong change management skills Customer focused software design principles using design
Product Master data overview (ABC Indicator/Packspec/product groups) Setup the customer SLED table as
resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case and implements standard operating procedures and customer service guidelines relating to IT support. As (L1, L2, or L3) you will exercise your excellent customer service skills along with the ability to apply well as custom scoped applications that deliver enterprise-wide business processes to our customers. The
malicious traffic from false positives Correlate data points and determine if an event or incident (i
security risks across the organisation, including data, systems, networks, and third-party relationships preferred Related Cybersecurity, risk management and data privacy certifications preferred: CompTIA Security
Use Case Realization Documentation and a Logical Data Model Create System Integration Specifications Design documentation Understanding the business issues and data challenges of the organization and industry Reviewing
ability to work at client sites Ability to manage customer satisfaction, commitment, and expectations to financial constraints Skills Summary Business Acumen, Customer Centricity, Information Technology Infrastructure
alignment. Partner as a technical liaison between customers and engineering teams. Assist with recruiting