logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
practical experience and knowledge in the fields of Data Capturing and Processing. Van der Vyver Transport
logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
for driving the Rhiza Babuyile Mobile Clinic and data capturing.
Responsibilities<
problem-solving abilities, coupled with a strong customer-centric approach. In this in-person position, skilled Operations team and gain comprehensive insights into our operations, all from an in-person setting
liaised with customers for deliveries.
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports record keeping and maintain easy access to historical data Report any shortages or damages to the branches and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise
quality reports conform to the requirements of the customer Evaluate and follow up on service levels Liaise Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports record keeping and maintain easy access to historical data Report any shortages or damages to the branches and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports record keeping and maintain easy access to historical data • Report any shortages or damages to the branches ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally •