manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will team metrics and performance to drive continuous customer improvement Ensure team members are achieving coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, to effectively communicate with team members, customers, and internal teams Understanding of financial
manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will team metrics and performance to drive continuous customer improvement Ensure team members are achieving coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, to effectively communicate with team members, customers, and internal teams Understanding of financial
brand-aligned communication, and delivering exceptional customer service. Collaboration with the marketing team on social media trends PR & Events: Assist Sales Manager at brand events Amplify events through social influencers/events aligned with marketing strategy Customer Service: Engage with followers, respond to queries
brand-aligned communication, and delivering exceptional customer service. Collaboration with the marketing team on social media trends PR & Events: Assist Sales Manager at brand events Amplify events through social influencers/events aligned with marketing strategy Customer Service: Engage with followers, respond to queries
management and user training. Provide system consulting and user support. Lead project management efforts
management and user training. Provide system consulting and user support. Lead project management efforts