progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
Delivery Value Stream Lead, manage and control Customer Service, Operational Risk, Gross Profit, Work-rate
the workshop and in the field
promptly to equipment breakdowns at customer sites.
problems Manage the entire workshop Exceptional customer service and feedback Manage project to completion
and organized workspace. Provide excellent customer service and ensure client satisfaction. Working knowledge
•To ensure vehicles are returned to the customer after service in a neat and clean condition •Correct
presentable. To assist in customer service tasks on site with customers related to service and repairs of their and driving) Liaise with customers Report to workshop foreman and service coordinator Job Specification
Ensuring machines are tested, returned to customer after-service in a neat and clean condition. Ensuring communication with staff, across departments, customers, and service providers. Grade 12 or equivalent. Good
fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships employees and customers (both internal and external) towards rendering highest quality of services. Identifies