Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
to 2 Years IT Service Desk experience is a MUST HAVE.
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
emails within our Service Level Agreement of 24 hours
Liaising with customers telephonically and
consignment orders received by the customer and the Sales Consultant
Replace medical consignment stock
transfers done by Sales Consultant
Checking stock availability for Sales Consultants
Applying transfers
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via consignment orders received by the customer and the Sales Consultant Replace medical consignment stock
with many different levels of personas within customer base as well as internally at Mimecast. This person Oversee the day to day operation of one of the Customer Experience teams • Act as a mentor and resource resource for the team when dealing with customer incidents and strategies • Driving the defined CX strategy team • Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting knowledge and sales skills to resell value to customers. • Team leadership in retention activities – escalations
Exciting opportunity for a Senior Customer Experience Analyst to join our client. In this role you will dashboards, and closed loop programs Presenting customer feedback and analysis regularly to senior executives improvements across the journey Analysing disparate customer feedback sources to present comprehensive views to 7 years’ data analytics experience drawing customer experience (CX) insights, preferably supporting
energetic person with a passion for delighting customers. This person must be structured, repetitive, organized quality work that conforms to the demands of a key customer base with extremely high standards and expectations Protecting ARR via customer retention and satisfaction programs derived from the Customer Experience Strategy upselling existing and new services into the account base • Review Customer Account Plans for the designated of key deployment projects where required in customers, coordinating various parties across business
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via consignment orders received by the customer and the Sales Consultant Replace medical consignment stock
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
organisation. If your answer is yes , Apply Now As a Customer Architect Specialist you will be responsible for Management tools Solid Experience in Computer Coding, Customer Centric Solutions, Installation Support, Process