about our solutions , present them to potential customers and create both technical proposals and financial prospective customers . Lisase with the Pre-sale ,Professional services team as well Channel services to ensure
infrastructure and lead the technical delivery of Billing services. From developing and deploying billing infrastructure 10 Years in a technical VoIP billing role in a service provider environment (this rie will include billing Process Optimization, Customer Billing Support such as - provide support to customers regarding billing inquiries and account management related to VoIP and other services. This includes resolving billing discrepancies Collaboration with cross-functional teams such as finance, customer support, and technical operations to ensure smooth
Industrial business sector.
solutions partner, with specialist services for Revenue and Customs Authorities, is looking for a Development DotNet 4.7.2 Integration experience (Web/RESTful services) XML and JSON messages interaction. Understanding Server Management Studio 2012 upwards SOAP/REST Services IBM MQ Series Client interaction Knowledge and
assurance standards are upheld. Deal with customers in a customer centric manner. Effective Self-Management to learn. Experience within Retail, Financial Services and Logistics environments. In-depth knowledge Achieving personal work goals and objectives. Customer orientation. Team player. Excellence orientation
Required: You will be responsible for development, customer service, management and project support BSC Qualification
by setting the standard for exceptional client service throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are control over all Helpdesk staff in relation to service levels and functional ownership of all tickets to a higher technical tier. Ensure that all IT Service Management processes, Operational Level Agreements to together with the Service Delivery Managers. Monitor and reports on service levels as well as closely
Discovery Phase: Customer Whisperer: Immerse yourself in understanding their customers and their challenges in a role that revolves around understanding customers, crafting user journeys, conducting market research
company providing software solutions for financial services for over 30 years, they offer innovative technology manage their businesses and deliver exceptional service to their clients. Our client has a comprehensive software products covers various aspects of financial services, including trading, wealth management, mortgage (required) Minimum 5 years of experience in Financial Services (required) Professional certification such as
company providing software solutions for financial services for over 30 years, they offer innovative technology manage their businesses and deliver exceptional service to their clients. Our client has a comprehensive software products covers various aspects of financial services, including trading, wealth management, mortgage (required) Minimum 5 years of experience in Financial Services (required) Professional certification such as