looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes for the customer operations department, responsible for building customer operation and customer loyalty g>
development team, sales and product teams and compiling customer communications plan / campaign proposals to achieve existing base as well as customer feedback / satisfaction surveys on existing services. Analysis – creating “questions and responses on ERP system following customer journey from 1 st purchase and implementing specific sms/email campaigns for ongoing sales / additional services Copywriting – development of content for various campaigns through various marketing channels Customer service management via digital platforms Email Marketing
The main purpose is to optimize customer experience, collaborate with internal partners, stay updated multiple projects effectively. Customer Experience : Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Bakery Product/Equipment meet customer demands. Market Awareness : Develop strategic plans to identify potential customers and Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
Nintendo, you'll play a pivotal role in driving customer service excellence across digital platforms, social focus will be ensuring an exceptional level of customer satisfaction. This includes overseeing the seamless product visibility and sales. Customer Service: Ensure a high level of customer satisfaction across digital
Johannesburg - Hybrid A Leading Financial Services client requires a Senior Marketing Manager to be responsible budgeting Analyse customer insights and market trends within Banking/Finanicial Services sectors Create management experience gained within Banking / Financial Services environment In-depth knowledge of banking regulatory
Johannesburg - Hybrid A Leading Financial Services client requires a Senior Marketing Manager to be responsible budgeting Analyse customer insights and market trends within Banking/Finanicial Services sectors Create management experience gained within Banking / Financial Services environment In-depth knowledge of banking regulatory
users. Our objective is to achieve exceptional customer engagement, foster intimacy, drive website traffic promoting our products/services while providing support to existing and potential customers. Your expertise information Collaborate with other departments (customer relations, sales etc) to manage reputation, identify marketing channels Positive attitude, detail and customer oriented with good multitasking and organisational
users. Our objective is to achieve exceptional customer engagement, foster intimacy, drive website traffic promoting our products/services while providing support to existing and potential customers. Your expertise information Collaborate with other departments (customer relations, sales etc) to manage reputation, identify marketing channels Positive attitude, detail and customer oriented with good multitasking and organisational
Description Our Client in the Information Service Industry is searching for someone to join their team Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers the customer experience, maximize activity to generate return on investment and increase customer lifetime promotions. Ensuring a seamless experience for the customer from comms through to the online site, ensuring
Description Our Client in the Information Service Industry is searching for someone to join their team Responsible for the online Casino product, its customers and overall ROI. Own the monthly and quarterly campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers the customer experience, maximize activity to generate return on investment and increase customer lifetime promotions. Ensuring a seamless experience for the customer from comms through to the online site, ensuring