Customer Service Jobs For 2013 Jobs in Johannesburg

Customer Engineer Jhb - Central

 Nambiti Technologies Ltd

South Africa

IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)

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Associate Customer Engineer Jhb - Central

 Nambiti Technologies Ltd

South Africa

for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -

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Service Desk Agent Midrand

 Advanced Projects & People

Midrand

is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with

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Specialist Prorection Services

 Datacentrix

Johannesburg

client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to

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Service Desk Agent I X5

Johannesburg

 Negotiable

iOCO Infrastructure Services Invites You to Explore Possibilities.

We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.

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What accordance to required response time, quality and service delivery standards.

Customer

• Executes

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Integration Specialist - Contract

Sandton  R500 - 565 per hour

Attributes:

• Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT procedures, and compliance
• Strong customer service focus
• Strong communication skills supporting enterprise IT customers
• Seasoned level of client services / support management exp level of experience of in-house / outsourced IT service delivery / management
• Seasoned level of outsourced service delivery and/or management
• Seasoned level of experience of managing customer relationships

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Integration Specialist Sandton

 Pro Development Group

South Africa

 R500 - 565 per hour

Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT process, procedures, and compliance Strong customer service focus Strong communication skills and ability organisation supporting enterprise IT customers Seasoned level of client services / support management experience IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery level of experience of managing customer relationships and conducting service review meetings Seasoned level

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Operations Manager Johannesburg North

 Apmc

North Johannesburg

highest standards of integrity, security, and customer satisfaction. This will include managing audit threats Overseeing AML compliance efforts, including customer due diligence, transaction monitoring, and suspicious management and supervision of the front-line customer servicing team to ensure SLAs while optimizing OPEX Providing expert support to address escalated customer queries and issues beyond the capacity of front-line with cross-functional teams to resolve complex customer issues efficiently Developing and maintaining

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Operations Manager Midrand

 A1l Digital

Midrand

highest standards of integrity, security, and customer satisfaction. ORequirements Bachelor's degree management, preferably in the technology or financial services industry. Key Responsibilities: Audit Findings Operations: Oversee AML compliance efforts, including customer due diligence, transaction monitoring, and suspicious management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising

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Manager Risk Johannesburg

 Talentcru

South Africa

Operations: Oversee AML compliance efforts, including customer due diligence, transaction monitoring, and suspicious management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising Queries: Provide expert support to address escalated customer queries and issues beyond the capacity of front-line with cross-functional teams to resolve complex customer issues efficiently. Refunds Management: Develop Risk), preferably in the technology or financial services industry. Risk management / incident risk management

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