international clients are looking for experienced Customer service agents to join their JHB team on a 6-month ong>
international clients are looking for experienced Customer service agents to join their JHB team on a 6-month contract. Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives communication Deadline driven Analytical Time management Customer orientated Clear criminal record Profile Responsibilities: Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives Handling communication Deadline driven Analytical Time management Customer orientated Clear criminal record We offer 6-month
international clients are looking for experienced Customer service agents to join their JHB team on a 6-month contract. Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives communication Deadline driven Analytical Time management Customer orientated Clear criminal record Profile Responsibilities: Responsibilities: Offer and driving 5 star service to the driver partners Come up with new initiatives Handling communication Deadline driven Analytical Time management Customer orientated Clear criminal record We offer 6-month
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the operate the superlink Good communication and customer service skills Ability to work independently Valid
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the operate the superlink Good communication and customer service skills Ability to work independently Valid
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed