and manage result areas with the team. 5. Customer Service Monitor service levels. Establish standards standards. Set measures Provide customer service and sales skills training Objectives: To manage the internal daily order in-take and invoicing volumes, and customer service delivery. To develop and adapt processes to of class standards in terms of sales and customer services. Responsible for the daily management of the continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high
and manage result areas with the team. 5. Customer Service Monitor service levels. Establish standards standards. Set measures Provide customer service and sales skills training Objectives: To manage the internal daily order in-take and invoicing volumes, and customer service delivery. To develop and adapt processes to of class standards in terms of sales and customer services. Responsible for the daily management of the continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high
growth by providing value to the customer, by understanding the service, the client psychology and achieving (Outlook, MS Word, Excel) Proven experience in customer service and sales. Ability to create and implement
growth by providing value to the customer, by understanding the service, the client psychology and achieving (Outlook, MS Word, Excel) Proven experience in customer service and sales. Ability to create and implement
business development, account management and customer service Opportunity creation Stakeholder management
business development, account management and customer service Opportunity creation Stakeholder management
COMPETENCIES: Sales - Initiate customer contact to identify products and services as required. Once orders
communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management
communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management
communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management