Review (Everyday - Core)
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing administration. Provide assistance and support to the Customer Service Department. Perform all other duties as working experience in an Accounting, Internal Sales, Customer Service related environment Sound Knowledge of
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical
Africa and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices Service Level Agreement of 24 hours Liaising with customers telephonically and via email Deal with Sales Reps invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
services, resolving issues, providing extensive customer service to local and foreign clients, managing
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner and aid internal and external Customers with queries. Strong Customer facing skills, including clear personalities and the needs of employees and external Customers Ability to learn procedures and processes quickly
Minimum Requirements:
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner and aid internal and external Customers with queries. Strong Customer facing skills, including clear personalities and the needs of employees and external Customers Ability to learn procedures and processes quickly
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing administration. Provide assistance and support to the Customer Service Department. Perform all other duties as working experience in an Accounting, Internal Sales, Customer Service related environment Sound Knowledge of