RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify opportunities characteristics of Enghouse Interactive solutions. Identify new potential customers. Present and sell the Enghouse Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams. Being the leader throughout sale. Identify, establish, and maintain excellent customer/partner relationships at executive and business Create visibility around the Enghouse Interactive solution by networking with top influencers. Participate
the Commvault message through regular vendor and customer engagement. The primary focus of your role will around Data Management and Cyber Intelligent solutions that span across on-prem and cloud environments relationships with both the vendor and applicable customers. Establish an internal and external business network success and a positive customer experience. Liaise with the vendor and customers to identify new business forecast to management. Work with the vendor and customers to develop and implement growth strategies. Identify
applicable customers Achieve monthly sales and stock targets Liaise with vendors and customers to identify product and training information to sales and customers Track and share market knowledge on competitive current Represent our client and/or Vendor(s) at customer engagements and conferences Deliver vendor presentations teams and customer landscape Become entrenched as a trusted advisor to colleagues and customers Partake evaluation, product / solution recommendation, and pricing Accurately quote products / solutions as per vendor
needs and how our solutions can help them, presenting our offering such that the customer fully appreciates networking, understanding the problems their solutions solve and their industry (and the industry verticals interactions, with the goal of closing a successful sale. Solution Creation : Using industry and product knowledge from their technical departments, creating ideal solutions to meet potential clients' needs. Sales Presentations concerns professionally and persuasively, providing solutions and information to overcome barriers to closing
assigned account Liaise between divisions and customers to efficiently communicate deliveries and ETA's with the customer Portraying professionalism and confidence that delivers the ultimate in customer service service To build and maintain an active customer base to support the sales team Proactivity on sales by implementing
assigned account Liaise between divisions and customers to efficiently communicate deliveries and ETA's with the customer Portraying professionalism and confidence that delivers the ultimate in customer service service To build and maintain an active customer base to support the sales team Proactivity on sales by implementing
relationships with Microsoft customers Grow share of wallet within these customers of primarily Microsoft products
specific brand strategies Drive customer breadth Ensure exceptional customer experience Matric with mathematics
specific brand strategies Drive customer breadth Ensure exceptional customer experience Matric with mathematics