business objectives and delivering exceptional customer services. · Experience in directly delivering transformation programs to customers · Involvement in co-creating technical solutions, project implementation Banking, Financial Services and Insurance domain customers · Experience working as a senior client/account · Proven track record of delivering business solutions and outcomes leveraging technology · Experience needs of stakeholders · Solution-based sales – helping identify and drive solutions for clients · Previous
feasibiilty and impact study. Create a proposed solution based on the Business Requirements Definition High Level Design (HLD). Deliver final solution by obtaining customer acceptance and sign off. Contribute value to the client. Engage and agree proposed solution as contained in High Level Design (HLD) Document Adhere to the customer engagement model by training and communicating new or changed solutions. Keep customer facilitating information gathering sessions with the customer. Produce the technical specification document
technical specifications; design, build and deploy BI solutions. Conducting analyses and provide meaningful analytics recommendations Present on dashboards and reporting solutions and advise on ways to enhance these analytics driving business performance Design and develop solutions that will provide business intelligence for improvement future forecasts Create and apply data management solutions that are relevant and provide information for competitive. Design and build a single view of the customer across all activities, spend, demographics and
International Job title: Dynamics 365 CRM / CE Solutions Architect Location:South Africa (offices in Cape and Johannesburg Budget: Up to R110,000PM MS solutions partner with numerous accolades over the years seeking a Solutions Architect to be the focal point of the development and delivery on key solutions in a architectural decisions. Responsibilities for this role Solution and Product design Development of plug ins Configuration
dedicated to developing and supporting technology solutions for business travel, mobility, and cross-border with the lead developer to transition much of the solution into a cloud-native application. Engaging with owners, you will contribute to problem-solving and solution development processes. Responsibilities will include: the business and in IT to ensure the developed solution is interoperable with other applications within
end-users. Guide end-users through step-by-step solutions or provide clear instructions to help them resolve about software issues. Research and identify solutions to software issues. Test and replicate reported levels Application knowledge transfer to end-users Customer service orientation Advanced trouble shooting
design, develop and implement technical software solutions to Capital Markets challenges - this is for you
Ensuring that the delivered software meets or exceeds customer expectations in terms of functionality and quality complex technical problems and propose effective solutions Code reviews: Participating in and conducting
guidance and advice related to the integration of solutions across technologies; ensuring all outputs are and configuring multiple technologies. Develop solutions using knowledge of the technologies. Ensure ongoing
Operational Management: Oversee all aspects of the customer service center's operations, including staffing drive process improvements. Maintain a focus on customer satisfaction and work to resolve escalated issues experience in operations management, preferably in a customer service or technical support environment. Strong abilities and a proactive attitude towards addressing customer needs. Knowledge of Samsung products and technical