We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
We are seeking Customer Sales Agents to join our expanding team.
We Offer working with a drive
Goal-oriented
Customer centric
Requirements
their team. Telephonically contact all required customers on a daily basis. Promote company products. Record Record discussion and enquiries with customers for correct follow up via system. Arrange collections of if required by customers. Assist with arranging of couriers for out-of-town customers and dispatching products to customers where required. Increase market and wallet share at existing and new customers. Google Google searching for potential customers. Identifying areas within market where new products can be introduced
their team. Telephonically contact all required customers on a daily basis. Promote company products. Record Record discussion and enquiries with customers for correct follow up via system. Arrange collections of if required by customers. Assist with arranging of couriers for out-of-town customers and dispatching products to customers where required. Increase market and wallet share at existing and new customers. Google Google searching for potential customers. Identifying areas within market where new products can be introduced
Selling products. Meeting customers' needs. Maintaining existing customer relationships. Growing sales identification of new customers. Generating accurate quotations consistent with customer requirements. Speedy Speedy closure of deals. Ensuring customer needs are consistently understood and expectations met and managed calendar. Ensuring high levels of customer satisfaction and sound customer relationships. Maintaining demonstration that the product or solution offered meets the customer's requirement. Providing first line technical support
Selling products. Meeting customers' needs. Maintaining existing customer relationships. Growing sales identification of new customers. Generating accurate quotations consistent with customer requirements. Speedy Speedy closure of deals. Ensuring customer needs are consistently understood and expectations met and managed calendar. Ensuring high levels of customer satisfaction and sound customer relationships. Maintaining demonstration that the product or solution offered meets the customer's requirement. Providing first line technical support
liaising with existing customers, preparing quotations, visiting customers to discuss orders and manage manage their needs, providing technical advice to customers, and many other functions. View our other positions departmental budgets Gathering market intelligence on customers, competitors, and markets Promoting sales by utilizing brochures, catalogues, or sales material for customers Conducting sales presentations when required Informing Informing management regarding new customer requirements Compiling and maintaining updated records of
liaising with existing customers, preparing quotations, visiting customers to discuss orders and manage manage their needs, providing technical advice to customers, and many other functions. View our other positions departmental budgets Gathering market intelligence on customers, competitors, and markets Promoting sales by utilizing brochures, catalogues, or sales material for customers Conducting sales presentations when required Informing Informing management regarding new customer requirements Compiling and maintaining updated records of
in the market where business can be developed. Customer Relationship Development / Prospecting Develop relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each of decision makers and influencers within the customer organisation; gather and analyse relevant information;
in the market where business can be developed. Customer Relationship Development / Prospecting Develop relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each of decision makers and influencers within the customer organisation; gather and analyse relevant information;