Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
optimising the movement of goods from order planning to customer delivery in the most cost-efficient manner. This deliveries from national/regional warehouses to customers thereby Optimising transport costs and ensuring sales orders are expedited as per customers' requirements. Customer communication on a daily basis Ensuring all deliveries are completed timeously. Ensuring customer POD's are captured at the relevant NDC/Branch financial year-end Reporting to Internal and external customers Adhoc administration functions Applicants must
optimising the movement of goods from order planning to customer delivery in the most cost-efficient manner. This deliveries from national/regional warehouses to customers thereby Optimising transport costs and ensuring sales orders are expedited as per customers' requirements. Customer communication on a daily basis Ensuring all deliveries are completed timeously. Ensuring customer POD's are captured at the relevant NDC/Branch financial year-end Reporting to Internal and external customers Adhoc administration functions Applicants must
Transport depot environment in order to achieve customer service delivery targets along with optimal transport management within the said budgets. Outstanding customer relations are paramount to this position. Salary Management level Proven track record working with customer contractual requirements / KPIs 3- 5 years SAP things done Strong drive to growing the business Customer centricity & focus Preference for planning operations KPI’s Managing company brand & customer perception Encouraging Continuous innovations
monitor all aspects of the import process, including customs clearance, shipping, and transportation. Liaise international suppliers, freight forwarders, and customs agents to ensure timely delivery of goods. Ensure Ensure accurate and timely documentation for customs clearance and compliance with import regulations. Track Knowledge of international trade regulations, customs procedures, and documentation requirements. Strong and logistics software systems. Certification in customs brokerage or import/export management is a plus
high operational standards per the set Client / Customer SLA's to ensure operational KPI's are met. Ensure productivity at the branch level. Ensure that customer service standards and SLA are met by achieving Liaise with internal and external Clients / Customers by completing regular visits according to the the client matrix schedule to ensure customer service standards are met. Identify opportunities and threats areas. Operations management Industrial Relations Customer / Client relationship management Transport management
operations to guarantee the provision of first-rate customer service both internally and externally. The applicant overall business plan. Keep up a high standard of customer service at the branch to guarantee that the targeted pressure. Preference for team working. Perseverance Customer centricity and focus Key deliveries and outputs smoothly as to offer excellent internal and external customer service. Facilitate all collection requests received from the Operations team timeously with excellent customer communication and feedback communication to the