Department Agent, you will be the first point of contact for our customers, providing support and resolving Skills and Qualifications: Proven customer support experience or experience as a client service representative Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic salary, with commission
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic salary, with commission
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
Additionally, you will be tasked with managing data sets and utilizing your knowledge of the collections Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment, specifically
in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate responsible for overseeing and optimizing customer support operations, contributing to a positive customer customer experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Experience in the Telecoms industry Able to analyze data R17,500 - R25,000
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Description The Call Centre Operator will be responsible for operating and ordering for products. The Evolution advantageous Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders