maximization, regulatory compliance and overall agent performance. Grade 12 matric with Mathematics Minimum
Service Provider Support Agent to join our dynamic team. As an ISP Support Agent, you'll play a vital role Spirit: As an Internet Service Provider (ISP) Support Agent, embodying our company values is integral to your Share knowledge, insights, and best practices to collectively achieve our goals. Bring your authentic self
understanding and decision-making processes by collecting, analysing, and reporting of data to the various identifying areas for improvement across business KPIs Collect, sort, filter, analyse data and interpret the results
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
performance indicators (KPIs) and establish data collection and measurement protocols
entire deliverable: from spec gathering, data collection, data cleaning and manipulation, model creation
business goals Identify KPIs and establish data collection and measurement protocols Feature Engineering:
performance indicators (KPIs) and establish data collection and measurement protocols Feature Engineering:
performance indicators (KPIs) and establish data collection and measurement protocols Feature Engineering: