authorisations
• Customer Contact Centre to assist and improve customer communication, complaints
complaints and technical support, as well as provide and assist with advice on any noted anomalies or trends that
Fulfillment Manager, to guide, assist, mentor and advise on all matters that can assist you with your growth.
• Operations Manager, to guide, assist and advice you through your first line report, in line
experience throughout the customer journey and assist by providing professional peace of mind while dealing
payment authorisations • Customer Contact Centre to assist and improve customer communication, complaints complaints and technical support, as well as provide and assist with advice on any noted anomalies or trends that Fulfillment Manager, to guide, assist, mentor and advise on all matters that can assist you with your growth. • Operations Manager, to guide, assist and advice you through your first line report, in line with your experience throughout the customer journey and assist by providing professional peace of mind while dealing
payment authorisations • Customer Contact Centre to assist and improve customer communication, complaints complaints and technical support, as well as provide and assist with advice on any noted anomalies or trends that Fulfillment Manager, to guide, assist, mentor and advise on all matters that can assist you with your growth. • Operations Manager, to guide, assist and advice you through your first line report, in line with your experience throughout the customer journey and assist by providing professional peace of mind while dealing
products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
from the academic system on request by students. Assists with unresolved queries from The Students HUB and Officer where quires require further attention. Assists with the roll out of all relevant customer related
purchases and other logistic arrangements. Provide assistance with member engagements and tempo activations
provide detailed accounts of the complaints and assisting them with relevant information for letters before
purchases and other logistic arrangements. Provide assistance with member engagements and tempo activations
is maintained. In emergency situations provide assistance and the emergency teams e.g. alert first responders