departments to resolve on-site customer issues. Technical Product Support Resolve customer product/system
enhance existing code to ensure alignment with technical governance standards and streamline solutions
ITE005857-MSc-1 Are you a talented Graduate from a technical university with a knack for troubleshooting and provider, is seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll systems and networks. Key Responsibilities: Provide technical support and maintenance for systems and networks and methodologies. Requirements: Degree from a technical university in Computer Science, Information Technology Technology, or related field. Strong technical aptitude and problem-solving skills. Ability to work in
Responsibilities:
Technical Support
specifically SIEM / EDR / NDR / DLP / IAM / PAM. Technical security design and integration. Comprehensive regulations and compliance such as POPIA, and their technical application. Good understanding of IT Infrastructure beginning to completion. Ability to update and draft technical Documents. Good Understanding and hands on support relevant Information Security experience, at a technical level. Relevant Qualification in related field
high-quality software solutions that meet both technical and business requirements. The ideal candidate staff to ensure teams are meeting business and technical objectives are being met. Key Responsibilities: delivered on time and within budget. Technical Guidance: Provide technical guidance and support to the team quality. Problem-Solving: Troubleshoot complex technical issues, providing solutions to challenges faced development teams, preferably in an environment. Strong technical background in development, including experience
ability to collaborate effectively with technical and non-technical team members. • Degree/ Diploma in Information
fostering innovation and efficiency across all technical fronts. Key Responsibilities: Strategic Architectural improvement, encouraging innovation, and the pursuit of technical excellence across all teams. Quality and Compliance effective communication channels with both technical and non-technical stakeholders, ensuring clear understanding decision-making skills, with the ability to lead complex technical projects. Excellent communication and interpersonal
generation of technical specification. Programming • Follow project plan and/or technical spec to develop for work, tasks, and communication. • Provide technical support to field staff on bug fixes. Testing and Maintain backups and backup systems. Technical Support • Provide technical support to field staff. • Provide
and business role player Write sample code and technical articles on system resolutions Perform troubleshooting internal escalation Act as point of escalation for technical questions including internal and external inquiries developers and a variety of end users to ensure technical compatibility and user satisfaction Interact and senior management and customers Keep abreast of technical and industry developments Logging of hours Strong Strong ability to effectively lead a team KEY TECHNICAL SKILLS At least 3 - 5 years experience doing .Net