Description: We are actively searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is the company. As Technical assistant you will play a crucial role in providing technical support and assistance System Key Responsibilities: – Provide first-line technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot technical issues related to the IMIS platform. – Guide users troubleshooting steps. – Collaborate with the technical team to escalate and resolve complex issues. –
onwards. Technical skills and experience required: Sound knowledge of ITIL and SDLC. Strong technical aptitude
JavaScript Source Control: Git A degree in a technical field such as computer science, information systems